1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our website, you agree to the terms outlined in this policy.
2. Payment Processing
We use Stripe as our secure payment provider. When you make a purchase, your payment details are processed directly by Stripe and handled in accordance with their high-security standards. We do not store or have access to your full payment details.
3. Data Collection & Usage We only collect the necessary information to process your order and provide a seamless shopping experience. This may include:
- Personal information (name, email, shipping & billing address)
- Order details (products purchased, order history)
- Contact details (for order confirmation & customer support)
- Shipping details (to ensure correct delivery)
4. Your Rights & Choices
- Access your personal data
- Request corrections or updates
- Request data deletion (where applicable)
- Opt out of marketing communications
5. Policy Updates
We may update this Privacy Policy from time to time. Changes will be reflected on this page, and we encourage you to review it periodically.
6. Contact Information
If you have any questions about our Privacy Policy, feel free to contact us at: martensandmartensite@gmail.com
We accept returns within 14 days of delivery. However, return shipping costs are the responsibility of the customer. The item must be unused and in its original condition. To initiate a return, please contact us at martensandmartensite@gmail.com with your reason for return we value your feedback and continuously strive to improve.
VAT & Import DutiesPlease note: For orders shipped outside the EU, import duties, taxes, and customs fees may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs
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